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Topic 7 · Section 53

Insurance Claims

📞 Notify Your Insurance

  • Contact your insurance company as soon as possible after the accident – ideally within 24 to 48 hours.
  • Most policies require prompt reporting, even if you’re not at fault.

đź§ľ Be Honest and Detailed

  • Provide a clear, truthful account of what happened.
  • An adjuster will be assigned to your case to investigate.

⚠️ If You Were at Fault

  • Your liability coverage pays for the other party’s damages (up to your policy limits).
  • You may need to give a recorded statement describing the incident.

âś… If the Other Driver Was at Fault

  • Their insurance should pay for your damages.
  • You might still use your own:
    • đźš™ Collision coverage (to fix your vehicle, minus deductible)
    • đź’Š Medical payments coverage (for injuries)

🔄 Your insurer may then subrogate – recover the money from the other driver’s insurer.


❌ If the Other Driver Has No Insurance

  • If you have Uninsured/Underinsured Motorist (UM/UIM) coverage:
    • Your injury damages are covered up to those limits.
  • Note: UM does not cover vehicle damage unless:
    • You have UMPD (Uninsured Motorist Property Damage), or
    • You use your collision coverage.

📸 Be Ready with Documentation

You’ll likely need to provide:

  • Police report (if available)
  • Photos of the damage or scene
  • Witness contact info
  • Any medical or repair bills

📝 Tip: Stay in touch with your adjuster and keep records of all communication.

Check you have it

105 practice questions cover insurance and financial responsibility, each explaining the reasoning behind its answer.

Practise this topic

Source: California Driver's Handbook (DL 600, rev. 6/2025). Edited by Fernando Aguilera. Aprobify is not affiliated with the California DMV.

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